Privacy Policy

Effective Date: April 2017 | Last Updated: August 2024

Websites

https://www.reachus@bhoomieducation.org
https://skipin.io
https://neeve.io

Mobile Applications

Skipin (on Play Store)
Neeve (on Play Store)
are properties of Bhoomi Educational Consultancy Private Limited, established under the laws of India, having its registered office at 5B1000 Lodha Bellezza, KPHB Phase-4, Telangana, INDIA.

GENERAL:

This Privacy Policy sets out how Bhoomi Educational Consultancy uses and protects any information that you give Bhoomi Educational Consultancy when you use their websites, mobile applications, or any other digital medium and other offline sources of our Company. Bhoomi Educational Consultancy is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using our websites or mobile apps, then you can be assured that it will only be used in accordance with this Privacy Policy as it describes how we treat user information we collect from you, the policies and procedures on the collection, use, disclosure, and protection of your information when you use Bhoomi Educational Consultancy Platform.

We do collect your personal information and process your personal data in accordance with the IT Act 2000 (21 of 2000) and other national and state laws which relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.

This Privacy Policy applies to current and former online customers who visit these websites or download and/or purchase mobile apps. By visiting and/or using our website, downloading, or using mobile apps, you understand and agree to this Privacy Policy.

If you do not consent to the terms of this Privacy Policy, do not proceed to download, register, or otherwise use the App, or do not take any action on the websites.

DEFINITIONS:

The terms “Company,” “we,” “us,” and “our” refer to the Bhoomi Educational Consultancy.

The term “Bhoomi Educational Consultancy Platform” or “platform” refers to
https://www.bhoomieducation.org
https://skipin.io
https://neeve.io
Mobile app Skipin (on AppStore and Play Store)
Mobile app Neeve (on Play Store)
or any other digital medium and other offline sources created by Bhoomi Educational Consultancy - individually or in any combination.

The terms “you” and “your” refer to the users of the websites and mobile apps on Bhoomi Educational Consultancy platform.

The term “Group” means, with respect to any person, any entity that is controlled by such person or any entity that controls such person or any entity that is under common control with such person, whether directly or indirectly, or in the case of a natural person, any Relative (as such term is defined in the Companies Act 1956 and Companies Act 2013 to the extent applicable) of such person.

The term “Services” refers to any services offered by Bhoomi Educational Consultancy, whether on its own Platform or otherwise.

The term “Policy” refers to this Privacy Policy.

Please read this Policy before using the Bhoomi Educational Consultancy Platform or submitting any personal information to Bhoomi Educational Consultancy. This Policy is a part of and incorporated within and is to be read along with the Terms of Service https://t&c.reachus@bhoomieducation.org.

INFORMATION WE COLLECT FROM YOU:

Contact information:

We might collect your Name, Email, Mobile phone number, and Address.

Payment and billing information:

We might collect your billing name, billing and shipping address, and payment method when you buy a product/service. We do not collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website and app. Credit card information will be obtained and processed by our online payment partners Cashfree and RazorPay.

Information you post:

We collect information you post in a public space on our Bhoomi Educational Consultancy website, app, or on a third-party social media space belonging to Bhoomi Educational Consultancy.

Usage and Preference Information:

We collect information as to how you interact with our Services, preferences expressed, and settings chosen. Bhoomi Educational Consultancy Platform includes the Bhoomi Educational Consultancy advertising services (“Ad Services”) which may collect user activity and browsing history within the Bhoomi Educational Consultancy Platform and across third-party sites and online services including those sites and services that include our ad pixels (“Pixels”), widgets, plug-ins, buttons, or related services, or through the use of cookies. Our Ad Services collect browsing information including, without limitation, your Internet protocol (IP) address and location, your login information, browser type and version, date and time stamp, user agent, Bhoomi Educational Consultancy cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and platform, and other information about user activities on the Bhoomi Educational Consultancy Platform as well as on third-party sites and services that have embedded our Pixels, widgets, plug-ins, buttons, or related services.

Transaction Information:

We collect transaction details related to your use of our Services and information about your activity on the Services including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page, and any phone number used to call our customer service number, and other related transaction details.

Stored information and files:

Bhoomi Educational Consultancy mobile application may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, documents, photographs, audio, and video clips. If you permit the Bhoomi Educational Consultancy app to access the calendar on your device, we collect calendar information such as event title and description, your response (Yes, No, Maybe), date and time, location, and number of attendees. If you are a partner company, we will additionally record your calls with us made from the device used to provide Services, related call details, SMS details, location, and address details.

Demographic information:

We may collect demographic information about you, programs you like, activities you intend to participate in, courses you buy, or any other information willingly and intentionally provided by you during the use of Bhoomi Educational Consultancy Platform. We might collect this as a part of a survey.

Other information:

If you use Bhoomi Educational Consultancy Platform, we may collect information about your IP address and the browser you're using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using or the version of the operating system your computer or device is running.

WAYS OF COLLECTING INFORMATION:

We collect information directly from you:

We collect information directly from you when you register on Bhoomi Educational Consultancy Platform. We also collect information if you post a comment on Bhoomi Educational Consultancy Platform or ask us a question through phone, email, or any other source of communication.

We collect information from the organization you belong to:

We may collect information from the school that you/your dependent is enrolled in or State or Central Government databases if we are granted access by the authority.

We collect information from you passively:

We use tracking tools like Google Analytics, Google Cookies for collecting information about your usage of our website.

We get information about you from third parties:

We may receive information about you from third parties such as other users, partners (including ad partners, analytics providers, search information providers, collaborative marketers), or our affiliated companies, or if you use any of the other websites/apps we operate or the other Services we provide. Users of our Ad Services and other third parties may share information with us, such as the cookie ID, device ID, or demographic or interest data, and information about content viewed or actions taken on a third-party website, online services, or apps. For example, users of our Ad Services may also be able to share customer list information (e.g., email or phone number) with us to create customized audience segments for their ad campaigns.

When you sign in to Bhoomi Educational Consultancy Platform through the websites or mobile apps with your SNS account or otherwise connect your SNS account with our Services, you consent to our collection, storage, and use in accordance with this Policy of the information that you make available to us through the social media interface. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media provider's privacy policy and help center for more information about how they share information when you choose to connect your account.

If you are a partner company, we may additionally receive feedback and ratings from other users.

USE OF YOUR PERSONAL INFORMATION:

We use information to contact you:

We might use the information you provide to contact you for confirmation of a purchase on Bhoomi Educational Consultancy Platform or for other promotional purposes.

We use information to abide by the contracts:

We might use the information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.

We use information to respond to your requests or questions:

We might use your information to confirm your registration for rendering services we offer.

We use information to improve our products and services:

We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We might also use your information to understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries, and to generate and review reports and data about, and to conduct research on our user base and Service usage patterns. If you are a partner company, we may use the information to track the progress of your service to our customers.

We use information to look at site trends and customer interests:

We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We may use your information to provide you with information about services we consider similar to those that you are already using or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services.

We use information for security purposes:

We may use information to protect our company, our customers, or our Bhoomi Educational Consultancy Platform.

We use information for marketing purposes:

We might send you information about special promotions or offers. We might also tell you about new features or products or enroll you in our newsletter. These might be our own offers or products or third-party offers or products we think you might find interesting. We may use the information to measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you.

We use information to send you transactional communications:

We might send you emails or SMS about your account or purchase of our product or updates.

We use information as otherwise permitted by law:

We may combine the information that we receive from third parties with the information you give to us and the information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation.

We analyze the log files of our Bhoomi Educational Consultancy Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.

Apple: Your iOS identifier is shared with Apple in connection with the performance of network communications.

Google Android: Your Android input method editor is shared with Google Android in connection with the performance of network communications.

SHARING/DISCLOSURE/DISTRIBUTION OF YOUR INFORMATION WITH THIRD-PARTIES:

We will share information with third parties who perform services on our behalf:

We may share your information with our vendors, consultants, marketing partners, research firms, and other service providers or business partners, such as payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to process and collect payments.

We may also use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. Some vendors may be located outside of India.

We will share information with Advertisers and advertising networks:

We may work with third parties such as network advertisers to serve advertisements on the Bhoomi Educational Consultancy website and on third-party websites or other media (e.g., social networking platforms). These third parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other tracking technologies to measure the effectiveness of their ads.

While you cannot opt-out of advertising on the Bhoomi Educational Consultancy Platform, you may opt out of much interest-based advertising on third-party sites and through third-party ad networks (including DoubleClick Ad Exchange, Facebook Audience Network, and Google AdSense). Opting out means that you will no longer receive personalized ads by third-party's ad networks from which you have opted out, which is based on your browsing information across multiple sites and online services. If you delete cookies or change devices, your 'opt out' may no longer be effective to fulfill the purpose for which you provide it.

We will share information with our business partners:

This includes a third party who provides us various services. Our partners use the information we give them as described in their privacy policies.

While you place a request to order through the Bhoomi Educational Consultancy Platform, your information is provided to us and to the vendors with whom you may choose to order. In order to facilitate your online order processing, we provide your information to that vendor in a similar manner as if you had made a goods/products order directly with the vendor. If you provide a mobile phone number, Bhoomi Educational Consultancy may send you text messages regarding the orders, and delivery status.

We will share information with Other Users:

If you are a delivery partner, we may share your name, phone number, and tracking details with other users to provide them the Services.

We will share information with Government Authority:

We will share information provided by you on the platform, as well as the academic records created on the platform, to Government authority if and when demanded.

We may share information if we think we have to in order to comply with the law or to protect ourselves:

We may also share it if a government agency, investigatory body, or other companies assisting us requests when we are:

Obligated under the applicable laws or in good faith to respond to court orders and processes; or
Detecting and preventing against the actual or potential occurrence of identity theft, fraud, abuse of Services, and other illegal acts;
Responding to claims that an advertisement, posting, or other content violates the intellectual property rights of a third party;
Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies, or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organisations for the purposes of fraud detection and credit risk reduction.

We may share information for Internal Use or may share it with any successor to all or part of our business:

For example, if part of our business is sold, we may give our customer list as part of that transaction. We may also share your information with any present or future member of our “Group” (as defined above) or affiliates for our internal business purposes.

We may share your information for reasons not described in this policy:

We may share your information other than as described in this Policy if we notify you and you consent to the sharing. We will tell you before we do this.

YOUR CONSENT:

By using the Bhoomi Educational Consultancy Platform and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Bhoomi Educational Consultancy Platform.

COOKIES:

Our Bhoomi Educational Consultancy Platform and third parties with whom we partner may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies,” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.

Cookies are small files that are stored on your browser or device by websites, apps, online media, and advertisements. We use cookies and similar technologies for purposes such as:

Authenticating users;
Remembering user preferences and settings;
Determining the popularity of content;
Delivering and measuring the effectiveness of advertising campaigns;
Analyzing site traffic and trends and generally understanding the online behaviors and interests of people who interact with our services.

A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier embedded invisibly on a webpage (or an online ad or email) and is used to count or track things like activity on a webpage or ad impressions or clicks as well as to access cookies stored on users' computers. We use pixel tags to measure the popularity of our various pages, features, and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.

To modify your cookie settings, please visit your browser's settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.

We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit the Bhoomi Educational Consultancy Platform and use our Services, as well as when you visit other online sites and services.

Please see our Cookie Policy here for more information regarding the use of cookies and other technologies described in this section, including regarding your choices relating to such technologies.

DATA SECURITY PRECAUTIONS:

We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third-party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Bhoomi Educational Consultancy Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.

Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Bhoomi Educational Consultancy Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.

Further, please note that the Bhoomi Educational Consultancy Platform stores your data with the following cloud platforms. These platforms may store this data on their servers. To know about security measures in place to protect the loss, misuse, and alteration of the information, please refer to the following links.

DigitalOcean LLC - https://www.digitalocean.com/legal/privacy-policy
AWS -

Email OPT-OUT:

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email reachus@wiseowllearning.io. It may take about 7 days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

If you have purchased a learning programme, we will continue sending emails related to the programme. Emails are integral parts of learning programmes. You will stop receiving these emails once the subscription period of the learning programme gets over.

You may send requests about your preferences, changes, and deletions to your information, including requests to opt-out of sharing your personal information with third parties, by sending an email to the email address provided at the bottom of this document.

THIRD-PARTY SITES:

The Bhoomi Educational Consultancy Platform may contain links to other websites. If you click on one of the links to third-party websites, you may be taken to websites we do not control. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Bhoomi Educational Consultancy shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Bhoomi Educational Consultancy Platform. Read the privacy policy of other websites carefully as this policy does not apply to the privacy practices of those websites. We are not responsible for these third-party sites.

This Policy shall also not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

USE BY CHILDREN

Bhoomi Educational Consultancy platform is safe for children under 18 to browse, navigate, and consume the content and information. Part of the content of the website may be technical in nature and younger children may need help from an adult to understand. Learning programmes and related products can be purchased from the website that needs the use of credit card or banking transactions.

The websites are generally intended for use by both children and adults. We may collect contact information from the website as discussed under WAYS OF COLLECTING INFORMATION. Information shared by a child on the website will be considered as shared with permission from parents.

Mobile Apps are intended for use by children 6-18 years of age, but they can be used by any individual over 4 years of age. Apart from the screens that deal with purchases and involve using credit card or online payment transactions, all information and content of the App are appropriate for children of 6-18 years in terms of and with respect to information shared, data security, type of content, nuances, ease of use, and direct or indirect suggestions.

By registering on the apps, the parent or school authority gives permission to the child for using the apps and takes responsibility for willingly providing information (child's name, child's class, name of school, email ID*, and phone number**) for using the Apps.

If you are under the age of 18 or the age of majority in the jurisdiction in which you reside, you may only register on the platform (Apps or websites) with full consent from your parent or legal guardian. Registration and/or purchase on any website or app on the platform should be done by a legally and financially responsible person. Bhoomi Educational Consultancy is not responsible if registration or purchases on its platform are made by mistake or without consent from parent/guardian/school.

*Email ID and **phone number are used for transactional purposes, sending newsletter and periodic analytics reports, other communications, and as identifiers of the account. Bhoomi Educational Consultancy is not seeking to collect the child's personal email ID or phone number to communicate with the child directly outside the App.

No other information other than what is already provided for purchase will be asked after the purchase is completed or while using the App. The child should not upload any personal information, including identifier photographs, inside the Apps or on the websites.

Child's name is used for personalizing the dashboard, not as an identifier. A dummy / inaccurate name will not affect the functioning of the App in any way. Class/grade is used for selecting the part of educational content to be delivered, not as an identifier. Name of School is used for providing skill analytics for the particular school - not as an identifier.

The advertisement placed on the Apps shall include education-related material (online or offline or physical) either by Bhoomi Educational Consultancy or by a third party approved by Google Play certified ad networks. The advertisements' display and the products promoted through these advertisements are appropriate and safe for children aged 6 - 18. None of the advertisements on the App is behavioral in nature.

All APIs and SDKs are compliant for use by children aged 6-18.

Mobile Apps in their entirety are fit for use by children aged 6-18 years on their own without parental guidance.

CHANGES TO THIS POLICY

We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.

JURISDICTION:

If you choose to visit the website or use our App, your use and any dispute over privacy are subject to this Policy and the website's Terms of Service. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

In the event you have questions or concerns about the security measures adopted by you, you can contact their data protection/ privacy team/ legal team, or designated grievance officer at these organisations whose contact details are available in its privacy policy, or can also write to our Grievance Officer at the address provided above.

If you have any queries relating to the processing or usage of information provided by you in connection with this Policy or other privacy concerns, you can email us at reachus@bhoomieducation.org.

GRIEVANCE OFFICER:

In accordance with the Information Technology Act 2000 and rules made and applicable thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Manoj Kumar Mishra
email Address: reachus@bhoomieducation.org

"Empowering Sustainable Education"